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Full Process Service Support
Based on 9 years of industry and export experience, we provide customized, quality controlled, and convenient full process services, from demand matching to after-sales support, to fully meet different types of needs such as brand owners, retailers, and customized customers
Flexible customization service
Multi type customization support: supports customized designs based on pictures, light customization, and on-demand customization. The style, color, and lighting mode of the illuminated clothing can be adjusted according to customer needs, as well as the size of LED props/furniture LOGO、 Functional design; At the same time, we provide sample production and graphic processing services, starting with samples before placing orders, to ensure that the customized effect meets expectations.
Small batch customization friendly: The minimum order quantity for multiple products is as low as 1-2 pieces, catering to both brand merchants' bulk procurement and individual/small organization's small batch customization needs, and flexibly adapting to different procurement scales.
Strict quality control guarantee
Full chain quality inspection: All products undergo raw material traceability, full inspection of finished products, and random sampling. Raw materials are accompanied by traceability labels to control quality from the source; Support customized testing standards according to customer requirements to ensure that products meet export and usage requirements.
Authoritative certification support: Through SGS Group certification and Alibaba International Station Verified Supplier certification, the production line has been verified by factory inspection reports, and the product quality meets international universal standards, allowing for safe export worldwide.
Efficient delivery of services
Quick response docking: The average response time of Alibaba International Station is ≤ 3 hours, and the professional customer service team supports English communication, efficiently docking customer inquiries, customized needs, and order issues.
Stable delivery capability: Accumulated GMV of over 180000 US dollars online, completed 112 orders, on-time delivery rate of 74.1%, relying on 9 years of export experience, familiar with international logistics processes, and providing convenient shipping and customs clearance cooperation services for overseas customers.
Full cycle after-sales support
Pre sales plan planning: Provide customers with product matching and scene layout suggestions for different scenarios (such as bars, weddings, stages), accurately matching their usage needs.
Follow up feedback during sales: Real time follow-up during the production process of orders, providing feedback to customers on production progress, supporting production node confirmation, and ensuring that orders are executed as required.
After sales problem resolution: After product delivery, provide timely answers and solutions to quality and operational issues to ensure customer experience; Support after-sales follow-up for bulk orders and continuously optimize products and services.